Frequently Asked Questions

Help & answers

A few things you might want to know.

Ingredients, pack sizes, delivery and order support—all in one place.

Choosing your flour

What is the difference between the two blends?

Multigrain Atta contains wheat, barley, bajra, black chickpea, corn, flaxseed and soybean. Gluten-Free Atta contains rice, corn, sabudana, white chickpea, split mung bean, flaxseed and soybean. Read the Multigrain guide and Gluten-Free guide for details.

What allergens should I check?

Both blends contain soy. Multigrain Atta also contains wheat and barley (gluten). Cross-contact with gluten-containing grains is possible for Gluten-Free Atta

Is Gluten-Free Atta certified suitable for celiac disease?

The submitted sample had gluten reported as not detected in the PCSIR report dated 10 July 2026, at a stated detection limit of 0.6 ppm. So yes it is suitable for celiac disease.

Packs & ordering

Can I buy a single pack?

Yes. Multigrain Atta is available as one 2 kg pouch or two pouches. Gluten-Free Atta is available as one, two or five 1 kg boxes. Select your pack size on the product page.

What is in the Family Mix Combo?

One 2 kg Multigrain Atta pouch and one 1 kg Gluten-Free Atta box: two packs, with 3 kg of flour in total.

Why choose a multipack?

Multipacks cost less than buying the same number of single packs at current prices. The product page shows the total pack count, total weight and price so you can compare before ordering.

Which payment methods are available?

Cash on delivery is currently enabled at checkout. Review the payment method and complete order total before placing your order.

Delivery & after your order

Is delivery free?

YES Delivery is FREE in the currently displayed pack and combo prices. See Shipping & Delivery and review your checkout total before placing an order.

When will my parcel arrive?

Timing depends on your destination and the courier. Ask us on WhatsApp for the current estimate for your city. We will help with dispatch or tracking information for your order.

What if my order arrives damaged or incorrect?

Contact us promptly with your order number, a description of the issue and clear photos of the parcel and product. Keep the packaging while we review the issue. Please contact us before sending anything back. See Returns & Refunds.

How should I store the flour?

Keep it in a cool, dry place away from moisture and direct sunlight. After opening, use a clean, airtight container and follow the best-before date printed on the pack.

How can I change or cancel an order?

Contact us on WhatsApp as soon as possible with your order number and requested change. We will confirm what is possible based on the dispatch status.

From our kitchen to yours

Still need a hand?

For a question about an ingredient or an existing order, our contact details are always available.