Delivery charges

Delivery is included in the currently displayed single-pack, multipack and Family Mix prices. Your selected pack size and final order total are shown at checkout. Please review these before placing an order.

Delivery area & timing

We arrange courier delivery within Pakistan, subject to service availability for your address. Delivery and dispatch timing can vary by destination, courier schedule and order circumstances. For a current estimate or a serviceability question for your city, contact WhatsApp +92 311 8639133 or email info@satanaaj.com.

Payment & receiving your parcel

Cash on delivery is currently available at checkout. Enter a complete address, city and reachable phone number. Make sure someone can receive the parcel and pay the confirmed order total.

Tracking & delivery problems

Contact us with your order number for dispatch or tracking assistance. If your address needs correction or you may miss delivery, contact us as soon as possible so we can check what is still possible with the courier.

Damaged or incorrect orders

Please keep the parcel and product packaging and contact us promptly with photos and your order details. Read our Returns & Refunds page for the next steps.